Today’s organizational change cycles come and go around faster and faster.  Traditionally managing the process of change is perceived as complex, slow, painful and fearful.  Further, a complex soup of peoples’ instinctive and passionate emotional responses are unleashed at the same time. This makes change a messy process.

Andrew Jenkins MD of Pdx Consulting has recently been working with global blue chip organizations using a new methodology he has created to managing change.  Based on a series of interactive and practical workshops, teams work through real-life situations to learn & develop creative (left & right brained) ways to enrich their thinking.  At its heart is a soft systems philosophy,  that generates new (soft) ideas and possibilities, and transforms these into (hard) pragmatic actions, plans and work-streams.

The principles and concepts are built around exploiting a project-based philosophy within the operational unit, and to galvanize the team to ‘operationalise’ required changes into manageable work-streams.

The first phase - bonding the team together…  Andrew believes that appreciating individual strengths and talents, and building openness and trust is a vitally important ingredient in managing change.

Secondly - transforming thinking... Generating mental space to stimulate new creative options, ideas and possibilities, that explore proactive ways to own the ‘change process’ for themselves.  This is in contrast to the usual approach - of having change ‘being done’ to them!

The third step is about - purposeful intention…  Engendering a mutually compelling desire to become a highly performing team, focused on collaborative effort.  This is done by conceptually modeling the transformational processes required and identifying the various Business Activity sub-systems that must exist to deliver the required changes. An important aspect of this is recognizing the resources, and the actions needed to drive forward the changes.  These are then planned into work-streams for delivery within the teams own operation.

The final phase - re-align the operational model... Adjust KPI’s and SLA’s etc in-line with the newly delivered changes.

Contact us for more information about this process.