Conflict styles team discussion

Book reference - worksheet 2.2

The above image is adapted by Andrew Jenkins from open source Creative Commons of Thomas Kilmann conflict styles model (low res for quick load up speed).

Understanding how to harness conflict is vital for high performing teams. This model describes five different approaches or conflict styles to how people think and react to the importance of tasks versus relationships. It’s derived from a popular managing conflict model created by Thomas-Kilmann. Each conflict style has advantages and disadvantages briefly outlined on the model. The key to harness conflict is to purposefully select the right style to handle different situations. 

See downloads below to access worksheets.

For more details on teaching teams about conflict, a model with an accompanying exercise on relationships and challenges and instructions how to use this exercise, please purchase my book: Developing High Performance Teams on the link provided below. 

The book is a toolkit to help managers, consultants, trainers and facilitators to run exceptional team development events.


The resources below are free for you to download and use for your team development event. All I ask is that you attribute it the source appropriately, please as well as the supporting text and references from my book. It is important that you honour this, please.

Please also let me know how you get on using it. I'd love to hear from you.

Thank you.

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Conflict styles team discussion - worksheet 2.2 - (pdf; 0.1278 Mb) download icon


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